Kindred Bravely
Case Study
Case Study
• Utilizing different Campaign Objective & Biddings
For instance, duplicating the converting campaigns and use it to create different campaign goals such as
Website Clicks
Page Post Engagement
Offer Claims & etc.
Use different optimization and bidding to reach more people and to get more conversions at low costs.
Different bidding option influence the group of audiences that the ads will reach.
Testing different bidding allows the campaign to reach different group of audiences and can help the campaigns to get more conversions at lower cost if utilized correctly.
For example:
Bidding options that can be utilized in the Kinder Bravely
Optimizing for Clicks: Getting more interested clicks and visits to the website for future remarketing purposes.
Daily Unique Reach: To build awareness with daily frequency cap
Optimized for Engagement: Getting more responses such as comments, likes and shares from the targeted audiences for more Brand Exposure.
• Utilizing Facebook targeting
Creating new campaigns that utilize Facebook targeting such as:
1. Lookalikes+ Parenting Interests
2. Lookalikes+ Pages related to babies & parenting interests
3. Lookalikes+ Parent or Married demographics.
4. Targeting Friends of Fans of the Facebook Page
Friends of Fans usually have similar social circles & interests
Age Segmentations
Segment the targeting of the campaign & ad sets by age and allocate the budget and scale accordingly based on performance.
Separate the performing campaigns by age for better allocation of budget to the performing ones for better results with lower CPA higher ROI.
For example
Data Extracted from
FT Bra Moms Choice Award - LL 7-9:30 - Checkout Campaign shows that
The budget were mostly allocated to 25-34 despite of having higher Cost per Purchase.
Audiences aged 35-44 should be allocated and scaled up with more budget based on the CPA performance and the likelihood of conversions.
• Apart from running the usual campaigns eg. Conversion, DPA, CTW campaigns that gain conversions, from the discussions we had from our client - we find the importance of creating ‘Awareness’/ ‘Brand Awareness’
• One of the way of driving awareness is through engagement. We encouraged client to improve on their current blog site and fan page by creating more relevant posts and update regularly
• We have been using relevant blog articles and videos created by clients to run some dedicated awareness campaigns and CTW (click to website)
• These campaigns are receiving fairly good results as not only did we get clicks i.e people who are interested in the topic/ads but also some purchases
To create ‘awareness’ campaigns targeted at cold audiences or new lists ‘Warm up’ the cold audiences by showing them related reading materials/products Introduce and expose them to ‘Kindred Bravely’ brand/products Collect new clicks/traffic to website/landing pages (specific) Combine the awareness (non-remarketing aka cold audiences) and remarketing campaigns strategy
Remarketing campaigns : show them different/a more direct ads - product with exclusive promo/special offer
• We suggested our client to create more articles/update regularly on blog (also, on fan page)
• Related reading materials : blog post/articles related to targeted audiences (potential convertors) or brand
• Building a solid foundation : blog on the main website - http://kindredbravely.com/
• Making blog articles available for all visitors
- Making blog button/menu visible on the main website
- Create and post different topics/discussions
- Update regularly e.g. twice/more a week
- Promote/boost the posts with detailed targeting (cold audiences) e.g. lookalikes + interests
• We noticed that the ‘blog button/menu’ is not found/made available on the website
• i.e. you wouldn’t know if there is blog/blog posts on the main website if you do not have the url link - https://www.kindredbravely.com/blogs/bravely.
Previously, it has (only) a total of four blog posts/articles on https://www.kindredbravely.com/blogs/bravely
We suggested client to post more articles/useful informations on the site
Article/blog posts should be highly related to the product/brand and targeted audiences’ interests
Recent hot news can be shared added with inputs/opinions and seek for targeted audiences’ opinions
Following slides are the example/ideas/titles. We did some researches on the topics that can be used.
• By improving the overall blog/articles on the main website will help to increase the traffic to the main website
• The number of likes & engagement on the fan page will also subsequently increased/improved
• By providing more useful informations will leave a good impressions on kindred brand from targeted audiences i.e. brand awareness/advantage
• Immediately actionable: we can work on just one piece of content first before building up the whole blog. The piece can talk about the most asked question you receive. We’ll use this piece of content to warm up the audience to the Kindred brand and its products
Here’s some screenshots of the results (initial phase) of awareness campaigns when we just started running:
• The results of the awareness campaigns during the first 14 days of activation
• The campaigns had a total purchases of 36 at CPA $26.51
• The results of the awareness campaigns during the first 14 days of activation
• The campaigns had a total clicks of 15,683 , high CTR at 7.04% and CPC at $0.06
From the awareness & PPE campaigns, we created retargeting campaigns for the visitors of the blogs & also videos.
We created custom audiences who viewed specific blog and also video audiences that watch 75% and 95% of the videos
The purpose of the campaigns is to retarget the blog/video
audiences who performed actions toward the ads/on website
and believed to be highly interest in Kindred’s products
I.e. customers acquisition
The results of the Retargeting campaigns during the first 3 days of activation
The campaigns had a total purchases of 15 at CPA $27.55
• Campaign name: BH- CTW Retargeting FT Bra Moms Choice Award
• Ad set name: Add to Cart 1 Day
• Ad name: Carousel Ad - FT Bras
Clicks: 4
•Click-Through-Rate (CTR): 0.99%
Purchases: 8
• Cost Per Acquisition (CPA): $4.21
• Campaign name: BH All Products DPA_Mobile
• Ad set name: All Product Viewed Audience 30 Days
• Ad name: Bras - Product catalog sales
• Clicks: 70
• Click-Through-Rate (CTR): 1.28%
• Purchases:8
• Cost Per Acquisition (CPA): $4.41
• Campaign name:BH Seamless Bra & Tanks Carousel_Mobile
• Ad set name:Purchase Lookalikes+BreastFeedingV2 20-38
• Ad name: Seamless Bra & Tanks
• Clicks: 78
• Click-Through-Rate (CTR): 1.61%
• Purchases: 5
• Cost Per Acquisition (CPA): $6.95
• Campaign name: BH - Reach - Past Purchasers
• Ad set name: 4 Day Cap
• Ad name: Wish You Would Have Known
• Clicks: 41
• Click-Through-Rate (CTR): 1.85%
• Purchases: 4
• Cost Per Acquisition (CPA): $8.79
• Campaign name: BH- CTW Retargeting FT Bra Moms Choice Award
• Ad set name: Add to Cart 1 Day
• Ad name: Carousel Ad - FT Bras
• Clicks: 8
• Click-Through-Rate (CTR): 1.61%
• Purchases: 9
• Cost Per Acquisition (CPA): $3.01
• Campaign name: BH- CTW • Non-Retargeting V.2 (All Products Carousel Ads)
• Ad set name: Lookalike (US, 1%) - Amazon_Customers_12.01.16-12.18.16
• Ad name:Ad Carousel - All Products
• Clicks: 188
• Click-Through-Rate (CTR): 12.29%
• Purchases: 5
• Cost Per Acquisition (CPA): $7.00
• Campaign name: BH PPE Awareness_Feel the Difference_Desktop
• Ad set name: Lookalike (US, 1%) - ManagebyStats_All_Customers_Master_List_February_2017
• Ad name: feel the difference in our nursing and maternity clothing
• Clicks: 31
• Purchases: 4
• Cost Per Acquisition (CPA): $8.75
• Campaign name: BH- CTW Brand Awareness Non Remarketing (10 Tips)
• Ad set name: Lookalike (US, 1%) - • ManagebyStats_All_Customers_Master_List_February_2
• Ad name: 10 Tips
• Clicks: 450
• Purchases: 4
• Cost Per Acquisition (CPA): $3.61
• Campaign name: BH All Products DPA_Mobile
• Ad set name: abandoned cart 14 days BRA
• Ad name: Bras - Product catalog sales
• Clicks: 102
• Click-Through-Rate (CTR): 0.88%
• Conversion Rate: 36.27%
• Purchases: 37
• Cost Per Acquisition (CPA): $6.49
• Campaign name: BH Seamless Bra & Tanks Carousel_Mobile
• Ad set name: Purchase Lookalikes+BreastFeedingV2 20-38
• Ad name: Bras - Seamless Bra & Tanks
• Clicks: 1,161
• Click-Through-Rate (CTR): 1.65%
• Purchases: 26
• Cost Per Acquisition (CPA): $14.46
• Campaign name: BH All Products DPA_Mobile
• Ad set name: Bras Audience to Nightgowns_cross-sell
• Ad name: Bras - Nightgowns- Product catalog sales4
• Clicks: 322
• Click-Through-Rate (CTR): 1.61%
• Purchases: 26
• Cost Per Acquisition (CPA): $12.46
• Campaign name: BH All Products DPA_Mobile
• Ad set name: 14 days BRA viewed audience
• Ad name: Bras - Product catalog sales
• Clicks: 321
• Click-Through-Rate (CTR): 2.30%
• Purchases: 25
• Cost Per Acquisition (CPA): $7.18
• Campaign name: BH Product Carousels - Website Conversion_Mobile
• Ad set name: Purchase Lookalikes - Pregnancy Magazines
• Ad name: Angelina Nightgown, Marvella Bra, Davy Pajamas Carousel
• Clicks: 1,373
• Click-Through-Rate (CTR): 0
• Campaign name: BH All Products DPA_Mobile
• Ad set name: All Products Audience to Pajamas_cross-sell
• Ad name: Pajamas- Product catalog sales
• Clicks: 7,637
• Click-Through-Rate (CTR): 5.96%
• Purchases: 16
• Cost Per Acquisition (CPA): $10.04
• Campaign name: BH- CTW Brand Awareness Non Remarketing (Video - Seamless Bra)
• Ad set name: Lookalike (US, 1%) - Amazon_Customers_12.01.16-12.18.16 - 18 - 65 years old
• Ad name: Bras - Seamless Bra
• Clicks: 102
• Click-Through-Rate (CTR): 0.88%
• Conversion Rate: 36.27%
• Purchases: 20
• Cost Per Acquisition (CPA): $6.76
• Campaign name: BH- CTW Brand Awareness Non Remarketing (10 Tips)
• Ad set name: Lookalike (US, 1%) - Amazon_Customers_11.01.16-11.30.16
• Ad name: 10 Tips
• Clicks: 7,637
• Click-Through-Rate (CTR): 5.96%
• Purchases: 19
• Cost Per Acquisition (CPA): $14.30
• Campaign name: BH- CTW Non-Retargeting V.2 (All Products Carousel Ads)
• Ad set name: Lookalike (US, 1%) - Amazon_Customers_12.01.16-12.18.16
• Ad name: Ad Carousel - All Products
• Clicks: 1,168
• Click-Through-Rate (CTR): 2.08%
• Purchases: 11
• Cost Per Acquisition (CPA): $11.39
• Campaign name: BH- CTW Retargeting FT Bra Moms Choice Award
• Ad set name: Add to Cart 1 Day
• Ad name: Carousel Ad - FT Bras
• Clicks: 23
• Click-Through-Rate (CTR): 1.71%
• Purchases: 15
• Conversion Rate: 65.21%
• Cost Per Acquisition (CPA): $7.89